Shipping & Returns

Returns Policy

Due to the nature of HomeGrown gifts we can not offer exchange or refunds on sales (unless faulty) so please choose carefully. 

Shipment processing time 

All orders are processed within 1-2 business days. 

Orders are not -shipped or delivered on weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. 

Please allow additional days in transit for delivery. 

If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

 

Shipping rates & delivery estimates 

Shipping charges for your order will be calculated and displayed at checkout. 

HomeGrown Gifts uses AusPost for delivery. 

Estimated delivery is 5-10 business days. 

Delivery delays can occasionally occur. 

$10 flat rate for shipping 

Orders over $150 free shipping 

Damages 

HomeGrown Gifts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim, 

Please save all packaging materials and damaged goods before filing a claim. 

We currently do not ship outside Australia